At Camino, we care about your safety and want to inform our members of the precautions we are taking during the COVID-19 outbreak.
It is our top priority to protect you and your finances during the rapidly evolving coronavirus (COVID-19) situation. We are closely monitoring the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) in order to provide our members with information. Locally, we are also monitoring state and local health organizations and will follow appropriate government guidance.
To help our members and our staff, we have taken more precautions and are offering a variety of services:
Our maintenance personnel has taken additional precautions when it comes to the cleanliness of the branch. We consistently clean our administrative offices, branches, and operations center thoroughly throughout the day. This includes disinfecting areas such as, but not limited to door handles, keyboards, telephone handsets, chair arms, and desks. Team members have also helped by keeping their desks disinfected and maintaining our clean desk policy, free from excess papers.
Helping Our Team Members
Camino is prepared to work with team members to make reasonable accommodations to help them avoid financial hardship. We are also encouraging employees to maintain a personal distance of at least six feet from other individuals to help promote the health of our members and colleagues. To help our team get through this difficult time, we have also reminded them that our Employee Assistance Program (EAP) is always available if they feel any anxiety or other concerns 24/7.
Appointment with a Member Advisor
You can now make an appointment from the safety of your home to speak with a Member Advisor over the phone, or at any one of our Camino branches. Make an appointment here.
Camino Emergency Loan Programs
Camino Federal Credit Union is committed to helping members experiencing hardships from the COVID-19 virus.
To help assist individuals with their finances, Camino is offering COVID-19 opportunities that our members can utilize during this pandemic.
- Short Term Emergency Loan
- Furlough Loan
- Skip-A-Payment – Camino Auto and Personal Loans (Download the form here) Visa Credit Cards If you’re in need of assistance, call us at (323) 722-3400 to discuss options with a Camino Member Advisor.
Please note: A borrower must have a minimum of 90 days as a Camino Federal Credit Union member and must be a member in good standing. Terms and qualifications are subject to change.
Camino Mobile and Online Banking
With mobile and online banking, you get the opportunity to do your finances at your convenience without ever needing to leave your home.
If you absolutely need to stop by the branch, we have specific hours available based on your individual circumstances:
Branch Hours: Monday – Friday
8:00am – 9:00am for seniors or at risk members
9:00am – 2:00pm for all membership
Monday – Friday 9:00 am – 5:00pm
Let us know how else we can be of assistance to you and our other members during this critical time.